Returns & Exchanges
RETURNS & EXCHANGES
At our store, we want you to be completely satisfied with your purchase. That's why we offer returns and exchanges on most items within 14 days of the date of purchase. Please note that made-to-order pieces and altered items are final sale and cannot be returned or exchanged.
Jewelry will not be accepted for return or exchange if it is damaged or shows signs of wear. Deposits on custom orders are nonrefundable.
To initiate a return or exchange, please contact us at firstname.lastname@example.org with your order number and the items you wish to return or exchange. We will provide further instructions on how to proceed.
Thank you for shopping with us. We hope you love your purchase!